General Data Protection Regulation. Its a law created by the European Union and sets strict rules on how personal data can be collected, stored and used.
WHO WE ARE
We are Feather and Thistle at Home, a family business based in Rural Scotland. We create sustainable, bespoke home fragrance. Offer workshops and stock beautiful interior pieces. We are all about warmth, story and connection.
If you have any questions about our GDPR policy please get in touch.
Depending on how you interact with us, we may collect-
Contact Details- name, address, email address and phone number.
Payment Details- these are processed securely via trusted third-party providers {we never see or store your card numbers}
Newsletter sign up information.
Your name and email when you subscribe.
Workshop Details-
Attendee names and any relevant notes you provide.
Technical Info- cookies or analytics to improve your browsing experience.
How We Use Your Information
We only use your personal data for –
Processing Orders.
Sending Order Updates (if required).
Running Workshop and Events.
Sending our newsletters (if you have signed up).
Responding to messages, questions or requests.
Improving our website and services.
Our legal Basis for Using Data.
We process your information because-
Its necessary to fulfil a contract with you like an order.
You have given us consent to do so.
Its in our legimate interest as a small business (eg imporving sustomer experience)
Sharing your information-
We only share data when we need it to run the business for example
Delivery Companies.
Payment Processors (for secure transactions).
Email Platforms for newsletters if you have opted in.
WE NEVER SELL OR SWAP YOUR DATA
How long We keep your information?
Orders- we keep for as long as necessary for accounting and legal purposes.
Newsletter- until you unsubscribe.
Workshop Bookings- only as long as needed to run the event.
After that all your details are securely deleted.
YOUR RIGHTS
Under GDPR you can-
Request a copy of the data we hold on you.
Ask us to correct or update it.
Ask us to delete it.
Withdraw consent at any time.
Object to certain uses of your data.
To exercise these rights, just drop us an email at laura@featherandthistleathome.com
We may update this policy from time to time but the latest version will always be on our website.